Warranties
Warranty Coverage:
We offer a warranty from the date of purchase on all our products against manufacturing defects, including:
- Stitching issues
- Hardware defects (zippers, buttons, etc.)
- Fabric flaws
What’s Not Covered:
The warranty does not cover:
- Damage due to misuse, accidents, or improper care
- Normal wear and tear (including fading, stretching, or pilling)
- Alterations or repairs made by third parties
- Damage caused by washing or cleaning contrary to care instructions
How to Claim Warranty:
-
Submit a Request:
Email us with your order number, a detailed description of the issue, and clear photos of the defect. -
Assessment:
Our team will review your request and assess if the issue qualifies for a warranty claim. -
Resolution:
Upon approval, we will offer a suitable solution, which may include repair, replacement, or store credit based on the product's condition and availability.