Privacy Policy

At Feraia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website maisonferaia.com or use our services.

Information We Collect

We may collect the following information from you:

Personal information such as name, email address, phone number, and shipping address when you place an order or sign up for our services.
Payment details provided during checkout (processed securely through Razorpay or other payment gateways).
Browsing behavior, preferences, and other analytics to improve your shopping experience.

How We Use Your Information

The information we collect is used to:

Process and fulfill your orders.
Improve our website and customer experience.
Send you updates about our products, promotions, and services (with your consent).
Comply with legal and regulatory requirements.

Payment Information

We use Razorpay as our trusted payment gateway. All payment details are processed securely through Razorpay's encrypted connection. We do not store your credit/debit card information on our servers.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze web traffic and improve our website to better suit your preferences.

Third-Party Sharing

We do not sell, trade, or share your personal information with third parties except as necessary to process your orders or comply with legal obligations.

Your Consent

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: customercare@feraia.com

Changes to the Privacy Policy

Feraia reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the website signifies your acceptance of these changes.